When you sign up to our rewards program, you’ll receive a $10 welcome voucher. If you provide your birth date, you’ll receive a $20 voucher for your birthday every year! For every 100 points accumulated, you’ll receive a $10 voucher to use on your next purchase. Not to mention, it’s the best way to stay up to date with all the latest new arrivals and trends as well as exclusive sales and offers.
It’s free to sign up! You can become a Novo Rewards member by signing up here or in store.
Once you’ve logged into your account, go to Newsletter Subscriptions to change your preferences.
If you are experiencing issues logging into your account, please request a password reset by selecting “Forgot Your Password?”. You’ll receive an email with prompts to reset your password. If it is the first time logging in, please ensure you have activated your account by following the prompts which were emailed to you. Check your junk emails if you did not see anything come through.
If you signed up in store, you may not have been required to provide your birthday. You can add your birthday to your account, by going to Account > Account Information > Edit Account Information. If your birthday was provided but you didn’t receive a voucher, please contact the customer service team.
Once logged into your account, go to Account > Loyalty Program to view your vouchers and points balance. These vouchers can be used both in store and online.
It can take 24-48 hours for a loyalty voucher to be ready to use in your account after your last purchase.
